Refund and Cancellation Policy

This policy explains how to cancel a TradePulse subscription and when a refund is possible. The Platform is owned and operated by Trado AI Technologies, a sole proprietorship of Amitsingh Devendrasingh Rajput (Udyam Registration No. UDYAM-MH-26-1061728), operating under the brand name 'TradePulse'. TradePulse sells access to a software service; there are no physical goods, shipping or deliveries.

1. Subscriptions bought inside the iOS or Android app

All in-app purchases are authorised by you through the Apple App Store or Google Play Store. Those stores process the payment and manage the subscription — TradePulse never receives or stores your card details.

You can view, change or cancel an app subscription at any time from your store account:

• iPhone / iPad: Settings › your name › Subscriptions. Apple's guide: how to cancel a subscription.
• Android: Play Store › profile icon › Payments & subscriptions. Google's guide: cancel, pause or change a subscription.

Cancelling stops future renewals. You keep access until the end of the period you have already paid for.

2. Free trials

TradePulse does not offer a free trial. Access is paid from the start of the subscription.

3. Refunds on app subscriptions

Because Apple and Google collect the payment, refunds for in-app purchases are governed by their policies:

• Apple: refund requests are made to Apple at reportaproblem.apple.com. Apple decides the outcome; TradePulse cannot issue refunds for App Store purchases.
• Google Play: requests can be raised through Google Play, or you may write to us and we will review the request.

Subscription fees are otherwise non-refundable once a billing period has begun, including for partially used periods.

4. Subscriptions bought on our website

Payments made on trade-pulse.in are one-time payments for a fixed period. They do not renew automatically, and nothing is charged again unless you choose to pay again. These payments are non-refundable. If a payment fails, is duplicated, or access is not applied to your account, write to us and we will correct it.

5. Service issues

If the platform is unavailable for an extended period, or a payment problem leaves you without the access you paid for, contact support@trade-pulse.in with your registered email and payment reference. We review each case and, where a refund is approved by TradePulse, it is processed within 7 working days to the original payment method.

6. What this policy does not cover

TradePulse provides market analytics and research tools. Nothing on the platform is investment advice or a recommendation to buy or sell any security, and trading losses are not grounds for a refund of subscription fees.